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FT Customer Support Specialist (Work From Home)

Company: DonorsChoose
Location: Valdosta
Posted on: June 2, 2021

Job Description:

[Customer Service / Remote] - Georgia Residents Welcome / $17-hr / 100% employer paid health-dental-vision / 401k matching / PTO / Annual professional development stipend - As a Customer Support Specialist you'll: Answer between 60-120 emails a day- spanning a variety of different topics across the entire teacher and donor lifecycles. Examples include: Helping donors navigate the marketplace to support a school in their hometown; Helping a teacher get donations multiplied by qualifying for a partner-backed offer; Walking a mother through surprising her daughter by fully funding her classroom project; Or you may spend some time tracking down a shipment of live crickets (yikes!) for a sixth grade science class...Hiring Fast >> Associated topics: assist, front desk, help, help desk, information technology, information technology support, network, support specialist, systems administrator, technical support specialist

Keywords: DonorsChoose, Valdosta , FT Customer Support Specialist (Work From Home), Other , Valdosta, Georgia

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