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Receptionist

Company: EyeSouth Partners LLC
Location: Valdosta
Posted on: June 7, 2021

Job Description:

We are actively recruiting for a Medical Receptionist to join our growing team at South Georgia | North Florida Eye Partners.

If you wish to join a growing team with favorable benefits and perks, while contributing to a best in class organization, please apply with your resume.

South Georgia | North Florida Eye Partners. offers a competitive benefits package to its employees:

  • Medical
  • Dental
  • Vision
  • 401k w/ Match
  • HSA/FSA
  • Telemedicine
  • Generous PTO Package
  • 8.0 Paid Holidays

South Georgia | North Florida Eye Partners.also offers the following benefits for FREE:

  • Employee Discounts and Perks
  • Employee Assistance Program
  • Group Life/AD&D
  • Short Term Disability Insurance
  • Long Term Disability Insurance

South Georgia | North Florida Eye Partners., an affiliate of EyeSouth Partners,is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


South Georgia | North Florida Eye Partners. is affiliated with EyeSouth Partners, an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast.

Headquartered in Atlanta, GA, EyeSouth Partners (EyeSouth) is an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast. EyeSouths partner practices clinical mission is to provide high quality medical and surgical specialty eye care. EyeSouth supports its affiliated practices and physician partners with capital, administrative resources, operating expertise, and strategic guidance with an absolute focus on clinical quality and a patient-first culture.

EyeSouths affiliate network currently consists of over 180+ doctors practicing at 110+ locations (13 ASC's) throughout Georgia, Florida, Tennessee, Alabama, Louisiana, and Texas. EyeSouth is experiencing tremendous growth due to favorable organic growth trends and an impressive track-record of successful affiliations (M&A).


TheMedical Receptionists primary job function is to work as part of a team to provide high quality, efficient,service-oriented patient care while demonstrating the Companys core values. Under the direct supervision of the Office Manager, theMedical Receptionistis responsible for providing a high level of customer service to South Georgia | North Florida Eye Partners patients, community partners, and other Company employees. TheMedical Receptionistis responsible for effectively communicating with patients for the purpose of obtaining and relaying accurate information needed for processing their healthcare visit. This position is charged with answering phone calls from patients and the community and appropriately processing each request. This position is also responsible for processingreferral requests, various medical records requests, and inputtingpatient demographics,andother patient related documents using the Companys electronic medical record (EMR) and electronic workflow processes.

ESSENTIALDUTIES

  • Interacts with all internal and external patients in a caring and respectful manner.
  • Schedules/coordinates appointments.
  • Scansrecords and forms according to established policies and procedures.
  • Maintains patient confidentiality.
  • Maintains protected health information in accordance with HIPAA/HITECH privacy/security guidelines.
  • Participates in orientation/instruction of new administrative personnel as requested by management.
  • Responsible for own professional growth.
  • Performs other duties as assigned in a timely manner
  • Maintains adaptability and flexibility in changing situations, environments
  • Completes tasks and duties in a timely manner as requested
  • Cooperative, helpful,friendlyand respectful towards coworkers, physicians, and management
  • Is engaged in special projects and completes on time without hesitation
  • Communicates timely with all coworkers and management
  • Assist all areas within the office to include but not limited to techs, optical, front office, etc.
  • Efficiently and accurately verify patient demographics
  • Answer all incoming phone calls and follow up with outgoing phone calls to patients
  • Verify insuranceeligibility and benefitinformation when applicable
  • Collect appliable patient balances
  • Schedule patients for follow-up appointments and address all patient rescheduling / initial scheduling needs
  • Obtain and document patient chief complaint, medical history and current medication list.

QUALIFICATIONS/REQUIREMENTS

  • High school graduate or equivalent
  • 1-3 years of medical officeexperiencestrongly preferred, but not required
  • 1-3years ofelectronic medical recordexperience strongly preferred, but not required
  • Bilingual English / Spanish is a plus
  • Advanced computer skills including Microsoft Office; Word, Excel, and PowerPoint.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
  • Self-motivated with strong organizational skills and superior attention to detail.
  • Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
  • Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams
  • Strong problem solving and negotiation skills
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.

Keywords: EyeSouth Partners LLC, Valdosta , Receptionist, Other , Valdosta, Georgia

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